Distributed Common Ground System Army (DCGS-A) Field Service Technician
Overview
Vencore is a proven provider of information solutions, engineering and analytics for the U.S. Government. With more than 40 years of experience working in the defense, civilian and intelligence communities, Vencore designs, develops and delivers high impact, mission-critical services and solutions to overcome its customers most complex problems. Headquartered in Chantilly, Virginia, Vencore employs 3,800 engineers, analysts, IT specialists and other professionals who strive to be the best at everything they do. Vencore is an AA/EEO Employer - Minorities/Women/Veterans/Disabled
Responsibilities
Provide Functional and Technical Support to the diverse community of DCGS-A Distributed Common Ground Station - Army System.
Assist in the instruction and daily maintenance of all DCSG-A associated equipment with customers to assure accuracy.
Provide Onsite Briefings for all unit personnel
Provide Over-the-Shoulder Training support for all DCGS-A users
Perform Technical Troubleshooting
Resolve Procedural Issues
Maintain and update an electronic database of common procedural issues and solutions or quick fixes to known issues
Capture and File Electronic Trouble Reports and Software Change Requests
Assist in Implementing New DCGS-A Subsystems
Report Data Quality Issues to Unit Personnel
Support Remote Deployments
Short duration travel to CONUS and OCONUS locations
Coordinate Hardware/Software Replacements and Repairs
Assist in Fielding New Hardware
Assist in Fielding New Software Versions
Maintain an advanced level of technical knowledge and skills required to execute all field service Technician tasks assigned
Perform other duties as required
Qualifications
BS 3 years or HS 6 years experience.
This technician performs simple routine tasks under close supervision or from detailed procedures. Work is checked in progress or on completion. This person performs hardware and software repair, replacement, troubleshoot, installation and over the shoulder training support for the DCGS-A.
IAT level II certified
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
Vencore is a proven provider of information solutions, engineering and analytics for the U.S. Government. With more than 40 years of experience working in the defense, civilian and intelligence communities, Vencore designs, develops and delivers high impact, mission-critical services and solutions to overcome its customers most complex problems. Headquartered in Chantilly, Virginia, Vencore employs 3,800 engineers, analysts, IT specialists and other professionals who strive to be the best at everything they do. Vencore is an AA/EEO Employer - Minorities/Women/Veterans/Disabled
Responsibilities
Provide Functional and Technical Support to the diverse community of DCGS-A Distributed Common Ground Station - Army System.
Assist in the instruction and daily maintenance of all DCSG-A associated equipment with customers to assure accuracy.
Provide Onsite Briefings for all unit personnel
Provide Over-the-Shoulder Training support for all DCGS-A users
Perform Technical Troubleshooting
Resolve Procedural Issues
Maintain and update an electronic database of common procedural issues and solutions or quick fixes to known issues
Capture and File Electronic Trouble Reports and Software Change Requests
Assist in Implementing New DCGS-A Subsystems
Report Data Quality Issues to Unit Personnel
Support Remote Deployments
Short duration travel to CONUS and OCONUS locations
Coordinate Hardware/Software Replacements and Repairs
Assist in Fielding New Hardware
Assist in Fielding New Software Versions
Maintain an advanced level of technical knowledge and skills required to execute all field service Technician tasks assigned
Perform other duties as required
Qualifications
BS 3 years or HS 6 years experience.
This technician performs simple routine tasks under close supervision or from detailed procedures. Work is checked in progress or on completion. This person performs hardware and software repair, replacement, troubleshoot, installation and over the shoulder training support for the DCGS-A.
IAT level II certified
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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